Ultromics is a global health technology firm that provides autonomous echocardiography analysis through innovative AI solutions empowering physicians to make fast, accurate decisions when diagnosing cardiovascular disease.
Business Challenge and Solution
Since the launch of our new product, we needed a solution that would allow us to provide excellent customer service through telephony and email conversations with customers. The solution also needed to integrate with Hubspot, be flexible to support a work from anywhere culture and scale as we expand in the future.
Solution – 8×8 UC platform.
Following feedback from users, we identified that we needed to improve the overall conferencing experience in our boardroom and meeting rooms. We realised that the audio and video quality wasn’t up to the standards our CEO and employees required to run effective and professional meetings.
Solution – Zoom Rooms with Poly VC and Shure audio hardware.
Experience of Working with Innovant Consulting
Sam from INNOVANT Consulting quickly established a trusting relationship with us, which developed from truly understanding our business needs and challenges. We have found him extremely friendly and professional to work with throughout the entire process. The information, support and suggestions from Sam have been invaluable in ensuring we deploy the best solution for our business. In addition to this, Sam has a strong network of partners which further enable him to deliver a high-quality service.
How did you hear about us and would you recommend INNOVANT Consulting?
INNOVANT Consulting were recommended to us via a personal network connection. We would have no hesitation in recommending Sam and INNOVANT Consulting to other companies who are looking to enable cloud-based communication platforms or need support and guidance with meeting room technology, we have found them to be highly reliable and easy to do business with.